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Call Center Forecasting and Scheduling : The Best of Call Center Management Review Call Center Forecasting and Scheduling : The Best of Call Center Management Review by Brad Cleveland, Gerry Barber, Gordon McPherson

Call Center Forecasting and Scheduling : The Best of Call Center Management Review

by Brad Cleveland, Gerry Barber, Gordon McPherson


ISBN 13: 9780965909365

Format: Paperback (104 pages)
Publisher: Call Center Press
Published: Sep 2000

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Used : $4.62